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our promise

We are so confident you will be thrilled with your products, we back it up with a no-hassle guarantee! If you are not pleased with your purchase, we will cheerfully exchange your product(s) or issue a refund for the purchase price provided we are contacted within 21 days of the purchase date. In the event you are asked to return your product(s), we will provide a pre-paid shipping label for your convenience. 

Once our office receives your return, your refund will be processed within 48 hours. Refunds/exchanges will not be processed for orders we asked be returned until we have confirmed receipt of the return package. Please note return orders paid by gift card or store credit will receive store credit only.

*Returns are not accepted on the following: samples, mini try-me kits, gift cards, used professional brushes and last call (clearance) items.