Orders are shipped Monday through Friday only. We do not ship on Saturday, Sunday or on US holidays. Orders Received before Noon Est. are typically shipped the same business day.
Shipping Options- US: 1st Class Mail at a flat rate of $2.99 (w/ tracking) or Priority Mail (with tracking and insurance) for a flat rate of $6.00. Free 1st class shipping is available on all US orders over $39. Expedited shipping is available upon request. Please contact us for a quote.
*Shipping Options- International: Please note, as of January 21, 2018, 1st Class International is no longer an available shipping option as the U.S. Postal Service has discontinued this service for packages. 1st Class International has been replaced with 1st Class Package International. As a result KmS packages shipped internationally will ship at a flat rate of $13.50. Although this option is economical, tracking and insurance is not available on orders shipped with this option. Should you choose 1st Class Package International, you understand and agree KmS Mineral Essentials is not responsible for loss or damage once the package leaves the U.S. Please note we are no longer able to send a replacement package for orders shipped 1st Class Package International. An upgrade to Priority Mail International is recommended on international orders of $50 or more or more as both tracking information and insurance are included. Priority Mail Express International is also available on international orders. Please contact us for a quote.
When you can expect to receive your order: Most orders are processed and shipped within 48 hours with the exception of weekends and US holidays. Shipping delays are possible around the holiday season and when US Postal holidays are observed. US customers can expect their order to arrive 2-7 days after their order is shipped. You will be able to track your order with tracking information we provide upon shipment. International orders can expect their order to arrive 7-21 days after their order is shipped. If you are an international customer and your order has not arrived within this time frame, please contact your local customs office as it may have been held there. Please note tracking information is not available on international packages shipped 1st Class International.
KmS Mineral Essentials can not be held responsible for any lost or damaged packages once they leave our warehouse.
**International Duty Fees: Your country may charge you a Customs/Duty fee which is typically based upon your purchase total. KmS Mineral Essentials does not charge these fees. As an international customer, you understand these fees are your responsibility. We strongly recommend contacting your customs office prior to placing your order to determine these costs. Please do not contact us to request your order total to be modified on your customs form.