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Whitelist Instructions

Thank you for signing up for KmS Mineral Essentials updates!

Here’s what to do to be sure they get in your inbox where you want them. Add our “From” address to your white list or personal contacts when you receive your first update. (For help on how to do this, locate your email provider below for step-by-step instructions.

If you do not receive our updates and you have a spam filter, it’s possible our emails may be in your “junk” or “held” folders. Please check these folders to ensure our messages are not being blocked. 

For detailed instructions on how to whitelist our emails, locate your email provider below.

Gmail

Add the From address you want to receive mailings from to your Gmail Contacts List: 

  1. Click “Contacts” along the left side of any Gmail page. 
  2. Click “Create Contact”. 
  3. Copy and paste our email address into the primary email address dialog box. (beautifulskin@kmsmineralessentials.com, kmsmineralessentials.com, etal.)
  4. Click “Save”. 

If the mailing is in your SPAM folder, check the box next to the mailing and click the “Not Spam” button along the top.

 

Hotmail and Outlook

Add the From address you want to receive mailings from to your Hotmail Safe List: 

  1. Open your mailbox and click “Options” (upper right hand corner). 
  2. Click the “Junk E-Mail Protection” link. 
  3. Select the “Safe List” link. 
  4. Copy and paste our email address (beautifulskin@kmsmineralessentials.com, kmsmineralessentials.com, etal.) into the dialog box titled “Type an address or domain”. 
  5. Click the “Add” button next to the dialog box. 

If the mailing is in your “Junk E-Mail Folder”, open the email and click the “Not Junk” button.  

You should also check that the mailing’s email address is not in your Blocked Senders list.  You can find your Blocked Senders list by following the directions above and going to “Blocked Senders List” instead of “Safe List”.  If you see the mailing’s from address on this list, select it and click the Remove button.  

 

Yahoo

Set up a filter to redirect the mailing you want to receive in your inbox: 

  1. Open your mailbox and click on “Mail Options” (upper right hand corner). 
  2. Select “Filters” under the Management column. 
  3. Click the “Add” button on the Filters page. 
  4. In the “From header:” row, make the drop down “contains” and put the mailer’s from address kristi@Kmsmineralessentials.com or beautifulskin@kmsmineralessentials.com in the box. 
  5. At the bottom of the page Click the “Choose Folder” pull down menu and select “Inbox”. 
  6. Click the “Add Filter” button. 

If the mailing is in your Yahoo Bulk Folder open the email and click the “Not Spam” button. You should also check that the mailing’s email address is not in your “Blocked Addresses” list.  You can find your “Blocked Addresses” list by clicking “Mail Options” and then clicking the “Blocked Addresses” link under the Spam column.  If you see the mailing’s from address on this list, select it and click the “Remove Block” button. 

 

Outlook 2003/2007

Add the address you want to receive mailings from to your Safe Senders list: 

  1. On the Tools menu, click “Options”. 
  2. On the Preferences tab, click “Junk E-mail”. 
  3. On the Safe Senders tab, click “Add”. 
  4. In the Add address box, copy and paste the email address we used for your updates and click OK.

If you are using a different version of Outlook you can add the mailers From address to your Address Book. This can be done by opening the email, right clicking the From address, and selecting “Add To Contacts”. You can also access your Address Book via the tools drop down menu.

 

Others

The most common way to whitelist an address is to add it to your address book, white list, or safe list.  There is no universal way to whitelist an address, so if this is not an option, you will have to consult the help section associated with your email application.  They should have instructions on how to whitelist an address there.